3 Reasons You Need to Stop Using Handwritten Signatures

Keith Krach
August 19, 2016

‍Legally binding and offering a greater degree of convenience than ever before, electronic signatures are making a difference in both the personal and professional lives of people around the world. E-signatures can be especially helpful to business professionals who use them to enhance company operations as a first step toward digital transformation.

Making the switch to digital can seem like a daunting, labor-intensive task, with company heads considering factors like time, cost, and overall effectiveness of electronic signature technology compared with continued reliance on handwritten (or “wet”) signatures. The following are three reasons you should say “goodbye” to wet signatures and “hello” to DocuSign in the workplace:

1. Because your business velocity could be greater

Digital disruption is having a substantial impact on the business sector, changing the way that companies interact with and serve customers in every capacity. Internally, this requires businesses to change the way that they operate to accommodate a growing demand for faster, more personal service. In this market, speed is the new currency of business, and the velocity at which your firm operates determines whether it will remain competitive in the digital age.

Wet signatures, however, are not indicative of a fast-paced company. Relying on wet signatures is directly linked to a reliance on paper, which requires a significantly greater amount of time to exchange than digital documents. Companies that maintain a loyalty to wet signatures will find themselves slowed down by the process of obtaining handwritten signatures for all documents, thus losing valuable time and decreasing overall productivity.

The adoption of DocuSign’s eSignature technology can help firms from all industries develop more cohesive internal operations by accelerating the process of document approval. Over 60 percent of DocuSign documents completed within the DocuSign Global Trust Network are finalized in no more than an hour because the software is simple to use, always available, and operates on any computer or mobile device.

Instead of relegating paper-based contracts or agreements to a stack of other documents that all need to be signed, DocuSign allows you to easily receive, open, review, and sign digital documents with a few clicks of a button, thereby diminishing the downtime between sending and signing. This keeps beneficial internal and external operations moving at a healthy pace, keeping your business velocity at a level that makes it competitive with other major players in your market.

2. Because your customers deserve better service

If the digitally transformative modern marketplace is all about the customer experience, then the technology that a company uses to meet the expectation of today’s consumers is a key factor in how well the firm can accomplish that task. Reliance on outdated or low-performing technology and tactics to deliver products and services that meet customer needs will be, at best, difficult. In the worst case, it could even result in the end of a company.

To flourish in the digital age, companies need to adopt the kind of technology and operations that lead to better, faster services for customers. Reliance on wet signatures not only delays the approval of operations that could bring products to market faster, it also cannot offer the same level of security that the DocuSign eSignature provides. This can be an important factor for companies in industries where sensitive data is exchanged. It can also provide a greater confidence between two companies agreeing to a business deal in order to offer better products to customers at increased speed.

DocuSign’s eSignature software protects against fraudulent transactions through advanced encryption and audit trails, and it stores all contracts indefinitely within highly-secure, geo-dispersed data centers that meet standards set by ISO 27001 and SSAE 16. Audit trails contain the names of involved parties, chain of custody, time stamps, and public IP addresses, all of which can be useful in the event that a contract is examined in a court of law.

Whether using DocuSign to conduct faster agreements for speedier product development or to supply your customers with a secure way to sign up for your services, DocuSign helps you provide the kind of experiences that your customers deserve.

3. Because your competition is already using DocuSign

In 2015, the Global Center for Digital Business Transformation released the results of a study that four of the top-10 incumbents in every industry will lose their market share position by 2020 due to digital disruption. Further, just under half of respondents in the same study indicated that over 40 percent of major companies did not consider digital disruption to be worthy of C-suite attention, and around 33 percent taking a “wait-and-see” approach regarding digital disruption.

The respondents who indicated that their companies were taking digital disruption seriously enough to seek transformation are the heads of tomorrow’s industry-leading firms. Moreover, they have already begun to adopt the necessary digital alternatives to replace outdated, paper-based processes, like wet signatures.

By using electronic signatures, your business can extend its reach, allowing employees to travel for business without losing any velocity. Multiple language settings can help professionals cross language barriers that previously made contract negotiations difficult. In this new, digital age, businesses that do not recognize the value behind eSignature technology over wet signatures will be left behind.

Keith Krach

Keith Krach is Chairman of DocuSign, The Global Standard for Digital Transaction Management.