DocuSign Can Benefit Companies in the Health Care Sector

Keith Krach
July 14, 2016

DocuSign’s Digital Transaction Management platform is already used at more than 100 hospitals in the United States, along with 12 of the top 15 largest pharmaceutical companies. Firms like these that work within the health care industry need products like DocuSign to provide them with an effective, easy-to-use product capable of protecting sensitive information such as patient health data, financial figures, and contract terms. 

From pharmaceutical and medical device manufacturers to physicians, anyone working to improve public health can benefit from the services that DocuSign has to offer. Here are five types of firms in the health care sector that can benefit from the use of DocuSign’s Digital Transaction Management platform. 

1. Pharmaceutical companies

Patients and medical professionals rely on pharmaceutical companies to conduct research and develop new drugs to battle some of the world’s most serious illnesses. The quicker these companies are in performing their work, then the faster the medical community can be in saving lives.

Performing clinical trials is a key phase of bringing innovative, life-saving drugs to the market. However, almost half of trials fail because companies cannot reach established enrollment targets. By digitizing the recruitment and registration process with DocuSign, companies can attract a larger number of trial participants and increase registry accrual rates through a simplified and patient-friendly process.

Additionally, DocuSign technology can help industry professionals to streamline their internal processes in order to cut down on the time it takes for pharmaceuticals to progress from research to production. Some pharmaceutical firms that have incorporated DocuSign into their daily operations have seen cycle times reduced by as much as three weeks.

2. Hospitals and private practices

Health care professionals never seem to have enough time, and yet they frequently find themselves faced with hours of administrative work each week that may be better spent at a patient’s bedside. The average physician spends about 16 percent of his time completing administrative paperwork each week. The figure does not account for those hours spent working on a patient’s charts and notes.

The ability to access, sign, and group together patient documents on any device through DocuSign can help doctors to provide more comprehensive care. The Digital Transaction Management technology offered by DocuSign can also speed up physician billing processes, enable health care providers to comply with HIPAA standards, and assist in the swift onboarding of credentialed staff members.

In addition, DocuSign makes the process of onboarding patients more efficient. By providing patients with a way to digitally complete and sign health histories and consent forms, the administrative workload is reduced. Documents do not need to be scanned into a computer to be stored, and the DocuSign platform helps to prevent the possibility of incomplete forms by requiring that all fields be filled out prior to submission.

3. Medical device manufacturers 

Like pharmaceutical companies, medical device manufacturers aim to produce quality products that meet the health needs of many people as quickly as possible. Medical device manufacturing firms can use DocuSign to streamline procurement processes and supply chains, creating a more efficient workflow and quicker production times.

DocuSign technology can also help companies to automate their processes in order to meet compliance standards, cut costs for document shipping, reduce keying errors that cost many procurement departments valuable time, and improve turnaround times for contracts and agreements that require signatures. Once products are ready for sale, DocuSign can make it easier for companies to deliver and complete sales agreements to customers on any device, including mobile platforms.

DocuSign technology is available in more than 40 languages, allowing medical device manufacturers to easily work with international partners. Additionally, DocuSign’s software adheres to the highest compliance standards in order to accommodate regulations such as 21 CFR Part 11. 

4. Health Insurance Providers

The health insurance industry relies heavily on paperwork to document client needs and put contracts in place. However, the future of health care and its affiliated industries is digital. Establishing a health plan can be a frustrating and drawn-out process for clients, but DocuSign’s versatile platform makes it easy to review and sign documents within minutes, even from a mobile device or tablet.

In addition, transactions completed using DocuSign benefit from being filed and signed correctly the first time. DocuSign prevents documents from being submitted without all the necessary information filled out. This prevents unnecessary back-and-forth between the insurance company and the client.

Dealing with clients’ sensitive personal health data requires all companies involved in transactions to abide by strict regulations, including standards set by HIPAA. DocuSign’s stringent methods of authentication for encrypting and verifying signatures allows for complete compliance with existing security laws.

5. Medical Staffing Firms

Hospitals are always in need of quality physicians and nurses, but staffing firms may inadvertently delay the onboarding process by slowly completing paperwork. No medical professional can legally practice without credentials in place, and the process of signing and filling out paper forms can take more time than it should when modern alternatives are available.

DocuSign allows the credentialing and onboarding processes to run smoothly, enabling qualified health care professionals to interact more with patients.

Keith Krach

Keith Krach is Chairman of DocuSign, The Global Standard for Digital Transaction Management.