International Business Made Easy: 6 Ways DocuSign Can Help

Keith Krach
August 15, 2016

Digital Transaction Management platform provider DocuSign is used by 85 million individual users in 188 countries. While more than 225,000 businesses have chosen to incorporate DocuSign tools into their daily operations, the technology is also employed by single users to manage their personal documents and complete transactions efficiently.

Professionals from any industry can harness the power of DocuSign to increase business velocity, including those whose work requires them to spend a significant amount of time conducting business on an international scale. Listed below are six ways that international professionals can use DocuSign to improve the efficiency and quality of business dealings, no matter where in the world they are.

1. Simple signing anywhere, on any device

Often, relying on paper to conduct business over long distances can cost a company money, which negatively affects business velocity. Also concerning is the loss of valuable time, as sending hardcopy contracts and agreements to obtain handwritten signatures can add days or even weeks to the time that it takes to complete a professional transaction.

With a click of a button on any computer or mobile device, DocuSign's eSignature solution makes it simple to approve contracts. Professionals who are continents apart can easily finish agreements in minutes, rather than days. The statistics speak for themselves: over 60 percent of all documents uploaded to the DocuSign Global Trust Network are finished within an hour.

2. Always available and easy to edit

Depending on where business partners are located when conducting international transactions, workdays may only overlap for a few hours each day. This factor often makes it difficult to communicate clearly and can delay the finalization of agreements. Additionally, these circumstances require professionals to use dependable tools that offer continuous availability in order to make working across time zones possible.

DocuSign offers customers Carrier Grade System Architecture, which allows businesses to perform maintenance without ever taking the product offline. International professionals who need to conduct business in a small window of time never need to worry about downtime impacting their ability to get work done.

3. Many language options for senders and signers

As noted above, clear communication is a critical component of good business. For professionals who pursue work on an international level, clear communication becomes increasingly important when contract negotiations or agreements require involved parties to convey ideas and expectations through a language barrier.

Fortunately, DocuSign allows companies to complete business transactions in a wide range of languages. Senders can use the DocuSign platform themselves to prepare documents in one of 13 languages, including English, Chinese, Spanish, French, and Korean, while signers can sign, view, and e-mail documents in over 40 localized languages, allowing for enhanced comprehension and more transparency between involved parties.

4. Quick collaboration over long distances

Last-minute negotiations are an expected part of business operations, but small changes and alterations can be difficult and time-consuming to manage when parties are completing contracts from different locations. Navigating international business transactions can become complicated without the right tools in place to create comprehensive conversation about points of concern or desired changes.

Using DocuSign to complete agreements over distance allows users to make comments, change data inputs and dates, and track all changes through an audit trail, in one convenient location. Individuals can use the collaborative fields function within DocuSign documents to ask questions or propose changes, while document senders can establish settings that send a notification to all signers when changes are made for approval. The ability to easily make alterations within an existing document also avoids the hassle of needing to draw up a new contract any time a change is made.

5. International security standards compliance

Some people are wary of eSignature technology because they are under the belief that electronic signatures pose an increased security risk compared to handwritten counterparts. Still other individuals express concern that the legality of eSignature technology may be upheld in the United States but may not be compliant with the standards of foreign countries.

In 2000 the Electronic Signatures in Global and National Commerce Act and the Uniform Electronic Transactions Act rendered electronic signatures legally permissible in the United States, with similar acts passed in Europe shortly thereafter. DocuSign's advanced signature options meet the requirements set forth in America and most developed countries, including those within the European Union. International business professionals who use DocuSign can put those fears to rest thanks to the company’s high standards of security and compliance. DocuSign’s products and internal operations meet the requirements set by version 1.0 of the xDTM Standard, and the firm remains the only digital transaction management service provider to be certified under both ISO 27001 and SSAE 16 regulations.

6. Storing travel documents and sending applications ahead of time

Many international business professionals spend a significant amount of time traveling between countries by plane, which means hours every year spent waiting in security and customs lines. Business trips to foreign countries also require professionals to have copies of the necessary travel documents with them at all times.

With DocuSign, business professionals can store copies of their passports or visas in DocuSign Transaction Rooms, allowing for offline access to these important documents in the event of an emergency. In addition, they can use DocuSign eSignature technology to apply for programs that speed along the travel process, such as Global Entry and TSA PreCheck. Global Entry allows for expedited customs clearance into the United States after travel, while TSA PreCheck allows its members to pass through security without the inconvenience of outerwear, belt, or shoe removal, and without requiring the removal of liquids or laptops from carry-on bags. DocuSign even allows professionals to apply for these programs online.

Keith Krach

Keith Krach is Chairman of DocuSign, The Global Standard for Digital Transaction Management.