For over a decade, DocuSign has been at the forefront of the cloud services sector. During that time, it has advanced digital transaction management (DTM) and e-signature technology to new heights. In addition to setting new standards in the sector with its innovative DTM platform, the company has helped transform the world of business by serving as a catalyst for digital transformation.
Recently, DocuSign announced a new initiative with one of Asia’s leading economies. This marks the firm’s latest effort to bring DocuSign’s numerous benefits to enterprises around the world.
Invest for Japan
On February 16, 2017, DocuSign hosted a press conference in Tokyo to unveil Invest for Japan. The initiative is designed to spur digital transformation within the nation. DocuSign has helped Japanese firms enhance their customer service and efficiency since launching in the country in 2015. The company is now taking further steps to help Japanese firms digitize their operations.
Invest for Japan involves an influx of investments from Japanese firms including Recruit Holdings, NTT Finance, and Mitsui & Co. Also on the menu is the launch of a distribution agreement with one of Japan’s leading providers of business technology solutions.
These new strategic investors join a global group of innovative and influential firms such as Microsoft, Google, Intel, Samsung, Visa, and Duetsche Telekom. These entities have helped advance DocuSign’s DTM capabilities worldwide.
Invest for Japan also marks the release of a new DocuSign feature designed specifically for the Japanese business sector. In this way, it represents an opportunity for professionals throughout Japan’s various business sectors to join the more than 100 million people using DocuSign around the world.
The e-Hanko Solution
In many Asian countries, individuals sign official documents using a personal seal, known in Japan as a hanko. This signature has been a valued tradition in the Japanese business sector for centuries. However, its reliance on paper has prevented many Japanese companies from adopting emerging e-signature technologies.
In November 2015, DocuSign announced a partnership with prominent hanko company Shachihata. The collaboration was aimed at providing a digital solution for businesses using hanko signatures. The companies shared plans to integrate Shachihata’s electronic hanko application with the DocuSign digital transaction management service. Doing so creates a platform for professionals to create their own digital e-hankos and apply them to digital documents quickly and securely.
E-hanko will allow several new organizations to take advantage of the enhanced operational efficiency and security of the DocuSign platform. It benefits from all of the company’s advanced security features, including document tracking and safeguards against copied or altered signatures.
This allows Japanese DocuSign users to finalize agreements with peace of mind - at any time and place. Japanese speakers use the hanko for various purposes, from personal insurance documents to major business partnerships. This new feature gives both individuals and organizations the opportunity to go paperless.
DocuSign announced a March 2017 launch date for its e-hanko solution, which was developed in collaboration with Shachihata. The tool is now available to help support the digital transformation efforts of organizations across Japan.
Fueling Digital Transformation
NTT Advanced Technology was one of a number of Japanese firms to become an early adopter of DocuSign. It was also the first to see significant positive results from its implementation. NTT Advanced Technology president and CEO George Kimura described DocuSign as “one of the most strategic categories of cloud services today,” noting that it “positively impacts nearly every area where we measure our success.”
Indeed, DocuSign has applications in nearly every professional industry. This means it can help firms digitize processes in sectors ranging from the legal arena to the nonprofit world. It enables improvements across a vast array of business metrics. These include, but are not limited to, efficiency, security, sustainability, compliance, and customer experience.
For Pasona Inc., a provider of staffing and career services, DocuSign has become a valuable resource in the firm’s ongoing efforts to increase productivity and time to results. According to president and COO Scott Sato, implementing DocuSign for Salesforce yielded immediate benefits, reducing the cost of each transaction by half.
At MKI, a DocuSign trial implementation allowed employees to approve transactions at an unprecedented rate. The company boasted the completion of 300 processes per person, per month. The experience quickly established DocuSign as a crucial component of the MKI business plan. Going forward, the information and communication technology (ICT) service provider will help other companies unlock similar value by leveraging its technical expertise as a DocuSign distributor.
Other Japanese firms utilizing the vast wide applications made available by DocuSign include the MILIVE Group, which is active in the real estate sector. Echoing the praise of fellow business leaders who have harnessed DocuSign to fuel digitization, MILIVE chairman Yuichiro Kawaguchi stated, “DocuSign has the capability to transform the real estate industry in Japan.”
DocuSign’s ever-growing versatility means it is capable of driving digitization in numerous other sectors as well. It is also an increasingly popular business resource. With Japan's national economy posting the third largest GDP in the world, DocuSign represents a significant driver of digital transformation on a global scale.