Oct 30, 2014
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DocuSign: The Global Standard for Digital Transaction Management

Bank of America Merrill Lynch honored DocuSign for enterprise technology innovation as The Global Standard for Digital Transaction Management™ last week at their Sixth Annual Technology Innovation Summit in Silicon Valley. We are humbled by and appreciative of this recognition of the impact of DocuSign’s Digital Transaction Management platform on the financial services industry – including 13 of the top 15 U.S. wealth management firms, 13 of the top 15 U.S. insurance carriers, and 700+ credit unions nationwide who have standardized on the DocuSign Global Trust Network to transact business faster, easier, more conveniently and securely.

DocuSign Chairman and CEO Keith Krach talked with Bloomberg TV on the exciting honor and how DocuSign is empowering anyone to transact anything, anytime, anywhere, on any device. Securely.

With 3.5 million pages DocuSigned every day, by 40 million unique users, DocuSign is quickly replacing the 3000 year-old tradition of signing with pen and paper by sheer convenience and security. Tragedy can befall traditional ink and paper documents, often losing them forever; DocuSigned documents can be digitally signed with confidence and safely recalled. These features alongside so many others serve as the reasons DocuSign has become a verb in the Real Estate Industry and the preferred platform for signatories.

It is no secret that DocuSign has designs on changing the way business is conducted universally: Facilitating transactions, improving document storage and retrieval capabilities, and broadening access to documents requiring signatures globally.

During the BloombergTV interview, when Keith Krach was questioned regarding a possible IPO for DocuSign, his focus remains solely on the customer: “The endgame is to build a great, sustaining company that’s going to last centuries,” Krach said. “For us, an IPO or something like that, would just be a financing event… I’m just a business man – I focus on the customer.”

Keith Krach has also said in a piece by Carolyn Horiel: “DocuSign empowers the world to go fully digital [...] Our Digital Transaction Management (DTM) platform allows users to take documents and data from anywhere and route it via a workflow process. Users complete the transaction using an electronic or digital signature which enables a legally binding audit trail and secure document retention in the cloud.”

This recent award serves as a testament to DocuSign and Keith Krach’s commitment to innovation for the sake of customer experience.

Sep 23, 2014
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Keith Krach: DocuSign your Cleveland Cavs Season

DocuSign and Cleveland Cavaliers (Joshua Gunter, The Plain Dealer)

The Cleveland Cavaliers’ Wine and Gold ticket holders were invited to use DocuSign as the means to purchase their season tickets for the second year running, including playoff tickets, for the 2014-2015 season.

Flexibility, transparency, and veracity are hallmarks of DocuSign’s product, lending to the companies explosive growth and market share as the e-signature industry’s best known and most trusted name.

Wine and Gold members have the flexibility to, for whatever reason, forgo playoff tickets without loosing the opportunity to purchase the following year’s season tickets.

According to Brad Sims, a team vice president who oversees ticket sales: “{Wine and Gold} Members can opt out of their membership plan with 30 days notice at any time.”

Using DocuSign provide a transparent and clear point of purchase; thus minimizing exposure to the secondary ticketing market, composed of ticket re-sale by brokers and street vendors. Using DocuSign, tickets are purchased openly, legally and with full disclosure of their value and price.

“We’ve received a great deal of positive feedback from members about using DocuSign and how it has made their process faster and easier,” Sims said.

Unlike a vendor and paper-trail transactions, an e-signature transaction via DocuSign provides exactly the terms of sale and products/services the signatory agrees. Often with paper transactions, proof of purchase gets shuffled, terms and conditions shift files, or whole transactions are lost. DocuSign delivers veracity: Cavalier’s Wine and Gold members get the features and benefits they pay for.

DocuSign and its technologies represent the future of ticketing and event management: Flexible, clear, and direct.

Go Cavs!

Jul 17, 2014
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Keith Krach Speaks About FedEx Deal

DocuSign CEO, Keith Krach spoke with FOX Business from the Fortune Brainstorm Conference in Colorado regarding the recent deal between DocuSign and FedEx.

“The relationship between FedEx Office and DocuSign highlights our shared focus on world-class service and reliability that customers depend on in their businesses every day,” said Keith Krach, chairman and CEO, DocuSign. “FedEx Office customers will enjoy the convenience, speed, and security of DocuSign’s Digital Transaction Management solutions so they can keep business fully digital.”

The collaboration with DocuSign builds on FedEx Office’s existing suite of award-winning digital printing technology and small business solutions, including FedEx Office Print & Go, FedEx Office Print Online and more.

“DocuSign is a complement to our existing suite of printing and shipping services,” said Randy Scarborough, vice president of Retail Marketing for FedEx. “DocuSign customers will be able to send documents to any of our more than 1,800 FedEx Office locations and have immediate access to quick-turn copying and digital printing.  This new tool is another example of the many digital and mobile printing services available through FedEx Office.”


Jun 23, 2014
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Keith Krach CEO of DocuSign Recognized as CNBC Disruptor50 2014

Keith Krach CEO and DocuSign were recognized as ground-breaking innovators as one of CNBC’s Disruptor50.

From ‘The CNBC Disruptor 50 List’:

DocuSign adds 21st-century meaning to the phrase “Sign on the dotted line.” The 11-year-old company offers cloud-based e-signature technology that lets users across a whole host of industries and professions sign and send documents securely online.

As the global standard in e-signatures, the San Francisco-based company’s service reduces transaction times, increases security and reduces cost by eliminating the need for paper. Its 105,000-plus business customers comprise 48 million users in 188 countries, and DocuSign claims about 40,000 new users sign on every day.

…Since its launch, DocuSign has raised more than $200 million in venture capital—including an $85 million round in March—reinforcing speculation that it is preparing for an IPO before the end of the year.”

Below is a video of Keith Krach CEO on “Squawk Alley” after the Disruptor50 2014 list was announced:


Jun 3, 2014
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DocuSign Announces Industry First Mobile SDK for DTM and eSignatures

DocuSign recently announced the industry’s first Mobile SDK for iOS, enabling mobile developers to build Digital Transaction Management (DTM) and electronic signing capabilities natively into mobile apps. Built on DocuSign’s DTM platform, the DocuSign Mobile SDK is optimized for rapid development. Developers can now build transaction and electronic signature functionality into apps in as little as an hour, with extensive options to customize the appearance and the style for user’s experience.

The DocuSign Mobile SDK allows users to sign and compete any document-based transaction directly within mobile apps. The SDK also allows users to host “in-person signing sessions” within an app, which will show customers how easy it is to sign and complete a transaction in seconds.

DocuSign’s ‘Beta Heroes’ Program is eligible to select participants in DocuSign’s Mobile SDK Beta Program. The program extends developer support from DocuSign and offers future opportunities for global co-promotion. As a Beta Hero, a developer can receive technical support from DocuSign experts, showcase an app to the DocuSign community, and provide direct feedback to DocuSign while helping to shape the future of the Mobile SDK.

“DocuSign’s trusted Digital Transaction Management platform and worldwide user base ensures TouchBase’s apps to be trusted and secure,” said Santosh Khare, CEO of TouchBase Inc., a sales enablement mobile platform. “TouchBase’s customers will love the ability to manage digital transactions and get documents electronically signed with our mobile app built using the DocuSign Mobile SDK. “

DocuSign is further simplifying the process of building secure, authenticated DTM capabilities into native mobile apps, with an API cited by Programmable Web as “the strongest of all the providers.” DocuSign Mobile SDK is currently only for iOS. App users can now sign and complete any document-based transaction natively within an app.

Interested in downloading the DocuSign Mobile SDK and joining the ‘Beta Heroes’ Program? Visit https://www.docusign.com/features-and-benefits/mobile/sdk for more details.

May 16, 2014
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DocuSign Unveils Transaction Management Platform for Real Estate Brokers

DocuSign Inc. has launched DocuSign for Real Estate Broker Edition, its Digital Transaction Management (DTM) platform for brokers. This latest solution adds deeper transaction functionality along with real-time visibility, reporting, and document checklists, allowing brokers to manage their business from anywhere, anytime, and on any device.

DocuSign for Real Estate Broker Edition gives real estate brokers a simple way to manage several offices with a single, unified dashboard report of activity. Since its release in February, more than 120 brokerages have adopted the service, representing more than 13,000 agents.

“The interest, adoption and momentum we are seeing around our Digital Transaction Management platform and Transaction Rooms among brokers has been tremendous,” said Tom Gonser, founder and chief strategy officer for DocuSign. “DocuSign has become the catalyst that’s helping brokers make the digital transformation in their business. DocuSign is creating a better experience for everyone involved in the real estate transaction – from buyers and sellers, to agents, loan officers, inspectors, and more.”

The new features of DocuSign for Real Estate Broker Edition introduce increased security and control with transactions and a better agent and client experience. These features also include: Enhanced Transaction Room (customizable documents checklists), Broker Team Management Tools (create new agent and staff accounts and manage Transaction Room ownership), as well as Improved Compliance (eliminate document errors and related costs by ensuring all documents have complete, correct information.)

“DocuSign is the industry standard in real estate because it is the easiest and more secure DTM platform to mange transactions,” said Jimmy Dulin, broker-owner of RE/MAX Ability Plus In Carmel, Indiana. “DocuSign has helped us be a more efficient, effective and ‘green’ brokerage so our agents can focus on creating a great experience for their clients without the hassles, costs and impact of having to print, fax, scan, overnight or drive around town to close a deal.”

For more information on DocuSign for Real Estate Broker Edition, visit https://www.docusign.com/solutions/industries/real-estate.

Mar 18, 2014
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Keith Krach Announces Retirement from Angie’s List Board of Directors

Keith Krach has announced his decision to retire from Angie’s List Board of Directors, which will be effective on the date of the company’s annual meeting of stockholders in May. The Nominating and Corporate Governance Committee of the Board has begun the process to identify a successor and plan to announce Keith Krach’s successor at or before the annual meeting.

“Leaving the board of this great company at a time when it is only beginning to realize its market opportunity was a very difficult decision,” said Mr. Krach. “That said, the growing demands of serving as Chief Executive Officer of DocuSign have made it increasingly difficult to devote the time and energy that Angie’s List deserves in its Chairman, and I have concluded that the time is right to step aside.”

Bill Oesterle, Angie’s List’s Chief Executive Officer and founder, thanked Mr. Krach for his service.

“Since joining the Board just before our IPO, Keith has made tremendous contributions to Angie’s List both in terms of his business insights and his dedication to the highest standards of corporate governance,” Oesterle said. ”We will sincerely miss him, but we are also deeply proud of Keith’s accomplishments leading DocuSign to become the global standard for Digital Transaction Management, and wish him the greatest of success in his future endeavors.”

Angie’s List helps more than 2 million consumers in more than 253 cities across the U.S. have happy transactions with local service providers in 720 categories of service, ranging from home improvement to health care. The subscription business model includes a highly structured accountability process designed to provide members with highly reliable information they use to make hiring decisions. Angie’s List members have access to local consumer ratings and reviews, exclusive discounts, the Angie’s List magazine, and the Angie’s List complaint resolution service.

Mar 11, 2014
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Incredible MOMENTUM Following DocuSign 2014 Conference

Microsoft, HP, Salesforce, NetSuite, Free the Children and Wellmark among others partnered with DocuSign in social media to engage communities and highlight DocuSign as the Global Standard for Digital Transaction Management. As a result DocuSign’s social media had an astounding 8 million impressions shared across key industries, verticals and partners! Below are just a selection of the discussions created leading up to and during the DocuSign Momentum 2014 Conference.

AdCos Leadership – DocuSign employees positioned as thought leaders among their AdCo audiences

Customer Spotlights – Customers sharing their DocuSign story

DocuSign Spring ’14 Release

DocuSign MOMENTUM ’14 Round Ups

DocuSign MOMENTUM 2014 will be in London on June 4, 2014 for a day of unparalleled networking and discovery. For more information on attending this upcoming conference, including scheduled speakers and attendees, breakout sessions and networking opportunities, visit the London conference page here!

Mar 5, 2014
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DocuSign raises $85 million in new funding

Keith Krach – DocuSign Raises $85M to Accelerate Growth


DocuSign has raised an additional $85 million from institutional public funds and existing investors. The funds are intended to be used to fuel the continued growth of the company as the global standard for Digital Transaction Management (DTM). The company will further innovate the DocuSign DTM platform, drive deeper vertical solutions, invest in the company’s strategic partnerships, and continue its international expansion.

“Our customers require an independent, global service the works with all solution providers across existing line-of-business processes and enterprise-wide systems,” said Gordon Payne, chief operating officer, DocuSign. “DocuSign has built its reputation as the most trusted, reliable, and secure DTM platform so that our customers can rest assured when there’s business to be done, they can just DocuSign it.”

With more than 95,000 companies as customers, millions of users in 188 countries, and more than 40,000 new unique users joining the DocuSign Global Network every day, DocuSign is relied upon around the world as the only open, independent, standards-based DTM platform that enables trust between transacting parties. The funding follows on the heels of last week’s announcement of the company’s long-term strategic partnership with Microsoft to bring DocuSign Digital Transaction Management to the more than one billion Microsoft Office users worldwide.

“We have the opportunity to change the way business is done for companies large and small,” said Keith Krach, chairman and CEO, DocuSign. “Our latest round of financing positions us to help more customers around the world keep business digital with DocuSign as the catalyst for their digital transformations. Our goal is to be a long-term sustainable company that provides value to our customers, partners, employees, and investors for many years to come.”

To learn more about DocuSign, visit www.DocuSign.com.

Feb 19, 2014
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Microsoft and DocuSign announce partnership to bring eSignature capabilities to Office 356 customers

DocuSign and Microsoft have announced an exciting long-term strategic partnership, which will make eSignature apps available within Microsoft Office 365. DocuSign’s eSignature apps for Office 365 will be available in the Office Store in early March and will allow customers to submit and sign documents without leaving Microsoft applications, which will results in quick, seamless and confident transaction for their business.

“Leading partners like DocuSign are building apps on the Office platform to help our customers get more value directly from their most highly used applications,” said John Case, vice president of Marketing, Microsoft Office. “This partnership with DocuSign helps our customers keep transactions digital and manage eSignatures seamlessly from within Office 365, where they already communicate, collaborate and create.”

DocuSign’s new solutions, built on the Office 365 platform, will include integration within Outlook, Word, SharePoint Online and SharePoint Server 2013. Customers can expect the following:

  • Easy administration and use. Office 365 and SharePoint administrators will be able to add DocuSign Apps for all users directly from their administration consoles.
  • Single sign-on. DocuSign has adopted Windows Azure Active Directory to provide single sign-on capabilities with Office 365 credentials, providing a seamless path to manage accounts.
  • Secured storage. DocuSigned documents are automatically stored in Microsoft OneDrive for Business for full control.
  • Office Store availability. Individuals can use self-service to access the apps and Word templates directly from the Office Store.
  • Continued innovation. DocuSign and Microsoft will continue to collaborate to bring new innovations to customers on the Office 365 platform.

“We’re excited about the momentum behind Office 365 and customers making the transition from their traditional Office applications to all-new scenarios enabled by cloud services,” said Keith Krach, chairman and CEO, DocuSign. “We believe Office 365 customers of all sizes will appreciate the seamless availability of DocuSign integrated into the applications they use every day. The combination of Microsoft and DocuSign further helps organizations keep business digital, and leverages the power of the cloud to help them focus on business results.”

DocuSign will demonstrate the new DocuSign Apps at Microsoft’s SharePoint 2014 Conference, March 3–6, in Las Vegas, and at DocuSign MOMENTUM, March 4–6, in San Francisco. Microsoft is a longtime DocuSign customer, using DocuSign in over 100 use cases around the world.

Companies interested in learning more about DocuSign’s Digital Transaction Management apps for Microsoft Office 365 may visit http://www.docusign.com/microsoftapps or http://www.office.com/store.