Mar 18, 2014
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Keith Krach Announces Retirement from Angie’s List Board of Directors

Keith Krach has announced his decision to retire from Angie’s List Board of Directors, which will be effective on the date of the company’s annual meeting of stockholders in May. The Nominating and Corporate Governance Committee of the Board has begun the process to identify a successor and plan to announce Keith Krach’s successor at or before the annual meeting.

“Leaving the board of this great company at a time when it is only beginning to realize its market opportunity was a very difficult decision,” said Mr. Krach. “That said, the growing demands of serving as Chief Executive Officer of DocuSign have made it increasingly difficult to devote the time and energy that Angie’s List deserves in its Chairman, and I have concluded that the time is right to step aside.”

Bill Oesterle, Angie’s List’s Chief Executive Officer and founder, thanked Mr. Krach for his service.

“Since joining the Board just before our IPO, Keith has made tremendous contributions to Angie’s List both in terms of his business insights and his dedication to the highest standards of corporate governance,” Oesterle said. ”We will sincerely miss him, but we are also deeply proud of Keith’s accomplishments leading DocuSign to become the global standard for Digital Transaction Management, and wish him the greatest of success in his future endeavors.”

Angie’s List helps more than 2 million consumers in more than 253 cities across the U.S. have happy transactions with local service providers in 720 categories of service, ranging from home improvement to health care. The subscription business model includes a highly structured accountability process designed to provide members with highly reliable information they use to make hiring decisions. Angie’s List members have access to local consumer ratings and reviews, exclusive discounts, the Angie’s List magazine, and the Angie’s List complaint resolution service.

Mar 11, 2014
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Incredible MOMENTUM Following DocuSign 2014 Conference

Microsoft, HP, Salesforce, NetSuite, Free the Children and Wellmark among others partnered with DocuSign in social media to engage communities and highlight DocuSign as the Global Standard for Digital Transaction Management. As a result DocuSign’s social media had an astounding 8 million impressions shared across key industries, verticals and partners! Below are just a selection of the discussions created leading up to and during the DocuSign Momentum 2014 Conference.

AdCos Leadership – DocuSign employees positioned as thought leaders among their AdCo audiences

Customer Spotlights – Customers sharing their DocuSign story

DocuSign Spring ’14 Release

DocuSign MOMENTUM ’14 Round Ups

DocuSign MOMENTUM 2014 will be in London on June 4, 2014 for a day of unparalleled networking and discovery. For more information on attending this upcoming conference, including scheduled speakers and attendees, breakout sessions and networking opportunities, visit the London conference page here!

Mar 5, 2014
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DocuSign raises $85 million in new funding

Keith Krach – Docusign Raises $85M to Accelerate Growth


DocuSign has raised an additional $85 million from institutional public funds and existing investors. The funds are intended to be used to fuel the continued growth of the company as the global standard for Digital Transaction Management (DTM). The company will further innovate the DocuSign DTM platform, drive deeper vertical solutions, invest in the company’s strategic partnerships, and continue its international expansion.

“Our customers require an independent, global service the works with all solution providers across existing line-of-business processes and enterprise-wide systems,” said Gordon Payne, chief operating officer, DocuSign. “DocuSign has built its reputation as the most trusted, reliable, and secure DTM platform so that our customers can rest assured when there’s business to be done, they can just DocuSign it.”

With more than 95,000 companies as customers, millions of users in 188 countries, and more than 40,000 new unique users joining the DocuSign Global Network every day, DocuSign is relied upon around the world as the only open, independent, standards-based DTM platform that enables trust between transacting parties. The funding follows on the heels of last week’s announcement of the company’s long-term strategic partnership with Microsoft to bring DocuSign Digital Transaction Management to the more than one billion Microsoft Office users worldwide.

“We have the opportunity to change the way business is done for companies large and small,” said Keith Krach, chairman and CEO, DocuSign. “Our latest round of financing positions us to help more customers around the world keep business digital with DocuSign as the catalyst for their digital transformations. Our goal is to be a long-term sustainable company that provides value to our customers, partners, employees, and investors for many years to come.”

To learn more about DocuSign, visit

Feb 19, 2014
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Microsoft and DocuSign announce partnership to bring eSignature capabilities to Office 356 customers

DocuSign and Microsoft have announced an exciting long-term strategic partnership, which will make eSignature apps available within Microsoft Office 365. DocuSign’s eSignature apps for Office 365 will be available in the Office Store in early March and will allow customers to submit and sign documents without leaving Microsoft applications, which will results in quick, seamless and confident transaction for their business.

“Leading partners like DocuSign are building apps on the Office platform to help our customers get more value directly from their most highly used applications,” said John Case, vice president of Marketing, Microsoft Office. “This partnership with DocuSign helps our customers keep transactions digital and manage eSignatures seamlessly from within Office 365, where they already communicate, collaborate and create.”

DocuSign’s new solutions, built on the Office 365 platform, will include integration within Outlook, Word, SharePoint Online and SharePoint Server 2013. Customers can expect the following:

  • Easy administration and use. Office 365 and SharePoint administrators will be able to add DocuSign Apps for all users directly from their administration consoles.
  • Single sign-on. DocuSign has adopted Windows Azure Active Directory to provide single sign-on capabilities with Office 365 credentials, providing a seamless path to manage accounts.
  • Secured storage. DocuSigned documents are automatically stored in Microsoft OneDrive for Business for full control.
  • Office Store availability. Individuals can use self-service to access the apps and Word templates directly from the Office Store.
  • Continued innovation. DocuSign and Microsoft will continue to collaborate to bring new innovations to customers on the Office 365 platform.

“We’re excited about the momentum behind Office 365 and customers making the transition from their traditional Office applications to all-new scenarios enabled by cloud services,” said Keith Krach, chairman and CEO, DocuSign. “We believe Office 365 customers of all sizes will appreciate the seamless availability of DocuSign integrated into the applications they use every day. The combination of Microsoft and DocuSign further helps organizations keep business digital, and leverages the power of the cloud to help them focus on business results.”

DocuSign will demonstrate the new DocuSign Apps at Microsoft’s SharePoint 2014 Conference, March 3–6, in Las Vegas, and at DocuSign MOMENTUM, March 4–6, in San Francisco. Microsoft is a longtime DocuSign customer, using DocuSign in over 100 use cases around the world.

Companies interested in learning more about DocuSign’s Digital Transaction Management apps for Microsoft Office 365 may visit or

Feb 6, 2014
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DocuSign MOMENTUM to Reveal Strategies for 100% Digital Business Transformation

DocuSign, Inc. (DocuSign) will host DocuSign MOMENTUM 2014, its annual customer, partner, and developer conference, at San Francisco’s Westin St. Francis, March 4-6, 2014. Leaders and innovators from many of the world’s top businesses come together at MOMENTUM to challenge, inspire, and share best practices for achieving the fully digital business in the Cloud.

DocuSign MOMENTUM 2014 is designed to help organizations of every size, industry, and geography increase speed to results, reduce costs, and delight customers, partners, suppliers, and staff. Topics for three days of keynotes, panels, and breakout sessions will include digital transformations, workflow automation, mobile processes, end-to-end eSignature transaction management, data security, BYOD, the consumerization of IT, CRM, customer service, and more.

Confirmed keynote speakers and panelists for the conference include:

  • Mary Meeker, managing partner of Kleiner Perkins Caufield & Byers
  • Alexis Ohanian, best-selling author and co-founder of Reddit
  • John Hinshaw, executive vice president of technology and operations for Hewlett-Packard Company
  • Zach Nelson, president and CEO of NetSuite
  • Jeffrey Hayzleyy, best-selling author and host of Bloomberg’s The C-Suite with Jeffrey Hayzlett
  • Keith Krach, chairman and CEO of DocuSign
  • Tom Gosner, founder and chief strategy officer of DocuSign

DocuSign customers, partners, and developers will come together at DocuSign MOMENTUM to learn best practices, discover new use cases ripe for digital transformation, and implement new document transaction management strategies. Highlights include:

  • Keynote presentations and fireside chats
  • Hands-on training sessions and labs
  • Breakout sessions with actionable takeaways
  • Best practices and case study presentations
  • Award-winning entertainment and networking opportunities

For more information, a complete agenda, and registration, visit

Feb 4, 2014
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DocuSign Applauds FHA’s New eSignature Requirements for Lenders

DocuSign applauds the Federal Housing Authority (FHA) Office of Single Family Housing, as it recently announced the expansion of lender authority to accept electronic signatures on documents associated with mortgage loans. The publication of Mortgagee Letter 2014-03 is the latest in a series of promised changes to advance eSignature acceptance on FHA-backed mortgages – making it easier, faster, more convenient, and secure than ever to close home loans with DocuSign.

In a newsletter issued January  30, 2014, the U.S. Department of Housing and Urban Development stated, “The eSignatures policy announced today will help streamline the origination process and help reduce document submission timeframes for borrowers seeking options to avoid foreclosure,” removing barriers to close one of the most important documents individuals and couples will ever DocuSign – a mortgage.

“FHA’s broader acceptance of eSignature for mortgage lenders is a great step forward for brokers, agents, lenders, and their clients,” said Ken Moyle, chief legal officer, DocuSign. ”DocuSign is pleased to have helped shape this progressive legislation on behalf of our customers and partners. As the real estate industry standard for eSignature, DocuSign helps mortgage companies comply with all FHA eSignature requirements.”

As the real estate industry leader for eSignature and transaction management, DocuSign helps mortgage companies comply with all of the new criteria set forth in Mortgagee Letter 2014-03, including:

  • Associating an eSignature with the Authorized Document: Documents must be presented to the signer before an eSignature is obtained and the eSignature must be attached to, or logically associated with the document.
  • ESIGN Act Compliance: eSignature technology used must comply with all the requirements of the ESIGN Act, including those related to disclosures, consent, signature, presentation, delivery, and retention.
  • Intent To Sign: The mortgagee must be able to prove that the signer certified that the document is true, accurate, and correct at the time signed.
  • Single Use of Signature: Mortgagees must require a separate action by the signer, evidencing intent to sign, in each location where a signature or initials are to be applied.
  • Authentication: The mortgagee must confirm the identity of the individual(s) signing by authenticating data provided by the individual with data maintained by an independent source.
  • Attribution: Mortgagees must maintain evidence sufficient to establish that the electronic signature(s) is attributed to the individual(s) purported to have signed.
  • Credential Loss Management: Mortgagees must leverage an eSignature system that ensures the security of all issued credentials.
  • Integrity of Records: Mortgagees must ensure that documents signed electronically cannot be altered.
  • Record Retention: Mortgagees must maintain origination case binders in hard copy or electronic format for a period of two years.

Companies interested in learning more about DocuSign’s eSignature platform for real estate may visit

Jan 9, 2014
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Keith Krach Discusses the Death of Handwritten Signatures on “Bloomberg Surveillance”

Pen and paper may soon be a thing of the past thanks to Keith Krach and DocuSign. DocuSign allows customers the ability to enter unique signatures securely and electronically through cloud-based technology. And in a world that is rapidly transitioning to online platforms, the company has established the standard for a secure and efficient way to handle legal documents and contracts.

“It’s simple. As opposed to signing by hand, printing, faxing, scanning, overnight delivery, it does it all electronically, all encrypted, and it’s a very simple process,” said Krach in an interview on “Bloomberg Surveillance”. “When you look at, what I would say, our biggest competitors—it’s what’s been done for the past three thousand years. That’s paper and pen. If you look at our business, we’re a verb in the real estate business. I mean, if you’re doing a real estate transaction, you’ll be DocuSigning it. Financial services is huge; we have eleven of the top fifteen Wall Street banks.”

Keith Krach believes his success comes from his “addiction to the adrenaline and rush” that comes from building a great company like DocuSign, and he measures his success based on what matters: the success of the customer. When asked about the future of the company, Krach reiterated his belief in DocuSign and the services the company provides.

“Our objective is to build a great, long-term sustaining business. I believe we’ve got an opportunity like a Twitter, like a LinkedIn, so we have no interest in selling the company.”

Watch the entire “Bloomberg Surveillance” video interview with Keith Krach and Bloomberg’s Erik Schatzker, Tom Keene, and Scarlet Fu here.

Jan 8, 2014
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DocuSign for Salesforce

Salesforce has announced the soaring adoption of Salesforce1 as companies move to the social, mobile and connected cloud. DocuSign for Salesforce1 will be available in February; however, Salesforce sales reps are already using DocuSign inside Salesforce1 to close deals.

“DocuSign for Salesforce1 creates new opportunities for DocuSign customers to extend the value of Salesforce by delivering apps and data in a single place where everything is connected in the context of the customer,” said Keith Krach, chairman and CEO, DocuSign.

“As the global standard for eSignature, DocuSign for Salesforce1 brings our powerful and easy-to-use eSignature solution to more customers globally, so they can close deals faster in the cloud and in person from the convenience of their mobile device.”

The integration enables users to send a document for eSignature from within the Salesforce1 app. In its first month, the Salesforce1 Customer Platform drove a 96 percent increase in active users of the Salesforce1 mobile app and a 46 percent increase in active users of custom mobile apps.

Click here to learn more.

Jan 8, 2014
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DocuSign Names Gordon Payne as Chief Operating Officer and Vivian Macdonald as Chief Accounting Officer

DocuSign, The Global Standard for eSignature®, has named Gordon Payne as the new chief operating officer of DocuSign. Payne brings more than twenty-five years of general management and operations experience in enterprise software, mobile and cloud infrastructure to DocuSign. He will report to chairman and CEO Keith Krach.

“We’re thrilled to have Gordon join DocuSign’s high performance team as COO,” said Keith Krach. “With rapid adoption of DocuSign across industries, departments, and international markets, Gordon’s deep operations experience will help us continue to scale to bring the global standard for eSignature and transaction management efficiently to more organizations worldwide.”

“I’m pleased to join such a dynamic, hyper-growth company that’s providing value to so many businesses – big and small – across so many industries and geographies,” said Payne. “I’m proud to be joining a team with such passion for the customer experience, dedication to customer success, and deep bench strength at every level of the organization.”

Payne joins DocuSign after nine years with Citrix where he managed their largest division and transformed the company from a single product to multiple businesses while growing the company from hundreds of millions to more than $2.5B in revenue. During this time with Citrix, Gordon helped drive, onboard and integrate many of the 40 acquisitions around the globe.

Vivian Macdonald joined DocuSign in December as the new chief accounting officer, reporting to CFO Mike Dinsdale. Macdonald brings more than twenty-five years of corporate finance and accounting experience to DocuSign.

“Vivian’s depth and experience in finance and accounting will help us further drive company momentum and hyper growth as the standard for eSignature,” said Mike Dinsdale, CFO, DocuSign.

“DocuSign is the clear leader in its industry. I’m impressed with the breadth and depth of talent across the organization and am looking forward to being a part of a company so integral to the success of so many companies,” said Vivian Macdonald.

Vivian most recently served as vice president of finance and worldwide controller at Electronic Arts (EA), an entertainment software company of nearly 10,000 employees globally. Her previous experience includes accounting and finance leadership positions at Restoration Hardware, Thermage, Fair Isaac & Co., and Arthur Andersen.

Jan 2, 2014
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DocuSign CEO Keith Krach Interviews with Fortune Tech on Risk and Success

Jumping off of cliffs, gliding over Rio, and drinking fresh cobra blood in Vietnam, those are a few thrill-seeking activities DocuSign’s CEO and Chairman Keith Krach enjoys during his free time. The best business advice he’s ever received also falls in line with the idea of taking risks.

“Jump in water over your head. When you see an opportunity, take the risk and jump. It’s scary, and there will be times you’ll get burned, but the overall payoff can be tremendous,” explained Krach in a recent interview with Fortune Magazine.

“I have found that living that way gets addictive. The rush of pushing yourself, betting on yourself, and learning from the good, bad, ugly, and epic cannot be matched — that, to me, is really living,” said Krach.

From his early achievements to living a balanced lifestyle, Krach describes his ideal day.

“Bear hugs from my family on my way out of the house, high-fives as I walk through the door at work with brilliant people around me, big wins on the scoreboard, and happy customers who love what we’re doing. Right now I get to enjoy a lot of ideal days. It’s a great time for us, and we’ve got beautiful blue skies ahead.”

Read the rest of Keith Krach’s interview with Fortune Magazine here.