He’s deeply intellectual. However, he’s also reasonably understated. A consensus-builder. At the same time, he’s very charismatic. These are attributes that are normally very hard to find in one individual. You usually find that an individual who is very charismatic and a superb public speaker, you also usually find that this individual is egotistical, is not inclined to listen to people, and in fact, is anything but a consensus-builder. It is those key elements of Keith’s management style that really enabled him to succeed, to build the very strong team around him that allowed the company to succeed.Chairman of Best Buy